Does the plumber bring pipes and fittings?›
Plumbers carry common fittings, washers, O-rings, and sealants. For taps, pipes, or hardware, cost is confirmed before purchasing — you can also provide your own.
How quickly can a plumber arrive?›
Same-day or next-day booking is usually available. For emergencies, you can mention urgency in your booking and we will try to schedule the earliest available slot.
Can the plumber fix an underground or concealed pipe?›
Concealed and underground pipe work requires wall breaking which is civil work — not included in standard plumbing service. The plumber can identify the issue and advise on next steps.
Is there a call-out or visit charge?›
The visit and inspection charge is included in the service fee selected. No separate call-out charge is added.
Can I book a plumber to install new bathroom fittings?›
Yes — select "Wash Basin / Sink Installation" or "Tap Replacement" for fitting work. If you have multiple fittings to install, select all relevant services when booking.
What if the plumber cannot fix the issue in one visit?›
If additional parts need to be sourced, the plumber will inform you and schedule a return visit. No extra labour charge for the follow-up if within 7 days.
Is the work guaranteed?›
Yes — all repair work carries a 7-day guarantee. If the same issue recurs within 7 days due to workmanship, the plumber revisits at no extra charge.
Can the plumber also fix a water motor?›
Yes — select "Water Motor / Pump Issue". The plumber checks the motor, starter, and suction pipes. Motor rewinding or electrical repair requires a separate electrician visit.