Is there a diagnosis charge?βΊ
The visit and diagnosis charge is included in the service fee. You only pay for spare parts if needed β and only after your approval.
Do technicians carry spare parts?βΊ
Technicians carry commonly needed parts for each appliance type. For less common parts, availability may vary β they will inform you if an additional visit is needed.
Is there a warranty on repairs?βΊ
Yes β 30-day repair warranty on all work done. If the same fault reoccurs within 30 days, the technician revisits at no extra labour charge.
Which brands do you support?βΊ
All major brands β LG, Samsung, Whirlpool, Bosch, Godrej, Haier, IFB, Voltas, Kent, Eureka Forbes, Bajaj, Philips, and more.
Can I book repair for multiple appliances in one visit?βΊ
Yes β select multiple appliances when booking. The technician will attend to all of them in a single visit.
What if the appliance cannot be repaired in one visit?βΊ
If parts need to be ordered, the technician will inform you and schedule a follow-up visit at no extra labour charge once parts arrive.
Is it better to repair or replace my appliance?βΊ
If the appliance is under 8β10 years old and repair cost is less than 50% of replacement cost, repair is usually the better option. The technician can advise you.
How long does appliance repair take?βΊ
Most repairs take 1β2 hours. Complex repairs like compressor replacement or PCB replacement may take 2β3 hours.