Are the doctors qualified?›
Yes — all doctors are MBBS-qualified with a valid Medical Council of India (MCI) registration. You can request the doctor's registration details at booking.
How quickly can a doctor arrive?›
Standard visits: same-day within 2–4 hours. Urgent visits: within 2 hours. Video consultations: within 30 minutes.
Can the doctor prescribe medicines?›
Yes — a valid prescription is issued after every visit and shared digitally via WhatsApp. It is accepted at all pharmacies.
Does the doctor bring medicines?›
No — the doctor provides diagnosis and prescription. Medicines are purchased separately from a pharmacy. You can use our Lab Test Collection service for blood tests if prescribed.
Can I book a doctor for my elderly parent?›
Yes — select "Elderly Health Check-Up" for a thorough clinical examination. The doctor will review existing conditions, current medicines, and provide updated advice.
Is a video consultation as good as an in-person visit?›
Video consultation is ideal for follow-ups, prescription renewals, and minor queries. For new illness, fever, or physical examination — an in-person visit is recommended.
What if the doctor suspects a serious condition?›
The doctor will clearly explain the situation, provide a referral letter to the relevant specialist or hospital, and advise on next steps. In emergencies, 108 will be called immediately.
Can I use insurance for this visit?›
The digital prescription and visit receipt can be used for reimbursement claims. Coverage depends on your insurer's policy — check with your insurance provider.